Privacy Policy
PRIVACY POLICY
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ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
ARTICLE 2 – CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we presume that you consent to our collecting your information and using it for that purpose only.
If we ask you for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent, or provide you with the opportunity to decline.
How can I withdraw my consent?
If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at support@basedbodyworks-au.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our General Terms and Conditions of Sale and Use.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. Your data is stored on a secure server behind a firewall.
Payment:
If you complete your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is retained for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted.
All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information, please consult Shopify’s Terms of Service here or the Privacy Policy here.
ARTICLE 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.
Remember that some providers may be located in, or have facilities located in, a different jurisdiction than you or us. So if you choose to proceed with a transaction that involves the services of a third-party provider, then your information may become subject to the laws of the jurisdiction in which that provider is located or in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete the transaction may be disclosed under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s General Terms and Conditions of Sale and Use.
Links
You may be directed away from our website by clicking on certain links on our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies we use. We have listed them here so that you can choose whether to allow them or not.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider’s internal statistics tracking system to record the number of visits.
_shopify_uniq, no data held, expires at midnight (depending on the visitor’s location) the next day. Counts the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents of yours to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we use and/or disclose it, if any.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, lodge a complaint, or simply want more information, contact our Privacy Compliance Officer at support@basedbodyworks-au.com.
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We greatly value your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), SMS marketing offers and transactional text messages, including review requests from us. Our website uses cookies to keep track of the items you put in your cart, including when you have abandoned your order. This information is used to determine when to send cart reminder messages by SMS.